Global Careers in Ortigas | BPO, MPO, Business Support | Up to PHP160K

Connecting Data, Communication, and Customer Success Across the Digital World

Bring together the worlds of marketing, analytics, and engagement to create measurable digital impact. From crafting content that connects to managing systems that sustain growth, your expertise fuels innovation across industries. Join a collaborative environment where technology meets creativity, and every project—whether in analytics, renewals, or communication—contributes to shaping smarter, more meaningful global experiences.

Job Overview

Employment Type: Full-time

Shift: Shifting / Mid / Day Shift

Work Setup: Hybrid, Permanent Work From Home, Onsite

Salary Range: Up to PHP160,000

Exciting Perks Await!

• Comprehensive HMO coverage with free dependent
• Competitive Salary Package
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Hiring Sales Roles:

Customer Service Representative – Renewals

Be part of our client’s team as a Customer Service Representative for Renewals, where you’ll manage account renewals, coordinate with internal teams, and ensure client satisfaction from start to finish. You’ll play a key role in reducing churn and nurturing long-term partnerships.

• 2+ years in customer service or account renewals
• Strong communication and accuracy skills
• Experience in B2B or subscription-based industries preferred

Digital Customer Engagement Specialist

As a Digital Customer Engagement Specialist, you’ll drive community interaction through virtual events, discussions, and online engagement. Your role focuses on turning collaboration into connection and conversation into measurable impact.

• Experience in online community management or digital engagement
• Strong written and social media communication skills
• Creative mindset and ability to engage diverse audiences

Digital Communications Specialist (Newsletter)

Craft and deliver impactful internal and customer communications—from newsletters to updates that connect audiences to purpose. This role balances creativity with clarity, helping shape how people receive and relate to information.

• Proven experience in digital communication or content strategy
• Excellent writing, editing, and layout sense
• Familiarity with email marketing tools and analytics

Digital Analytics Specialist

Use data to decode success. As a Digital Analytics Specialist, you’ll monitor website and campaign performance, identify trends, and translate numbers into actionable strategies that enhance digital ROI.

• 2+ years in web or marketing analytics
• Proficiency in Google Analytics, Tag Manager, or equivalent tools
• Strong problem-solving and insight-generation abilities

Marketing Operations Database Analyst

Keep data flowing clean and clear. You’ll manage marketing databases, ensure data integrity across systems, and support reporting for smarter decisions and automation efficiency.

• Experience in Marketo, Salesforce, or similar CRM systems
• Strong analytical and Excel skills
• Background in marketing operations or data governance

Encompass Administrator

As an Encompass Administrator, you’ll optimize mortgage systems to ensure seamless loan processes and accurate reporting. You’ll support automation, compliance, and operational performance for a high-volume digital lending environment.

• Experience managing Encompass or similar loan origination systems
• Familiarity with U.S. mortgage workflow
• Strong attention to detail and troubleshooting skills

Team Lead – Collections Department

Lead a high-performing team in achieving targets, maintaining compliance, and delivering positive customer experiences. You’ll coach, motivate, and oversee the team’s success across performance metrics.

• 3+ years of leadership experience in collections or financial services
• Excellent communication and performance management skills
• Strong reporting and coaching background

Senior AU Tax Accountant

Be part of our client’s team as a Senior Australian Tax Accountant. Manage compliance, prepare statements, and deliver advisory insights for businesses seeking smart financial growth.

• CPA or equivalent certification required
• 3+ years of Australian tax compliance experience
• Expertise in Xero, MYOB, or related accounting tools

Sales Representative – Fibre Solutions

Champion innovation in telecom connectivity. You’ll reach out to businesses, discuss upgrade opportunities, and promote high-speed fibre solutions that drive modern business operations.

• 2+ years in B2B or telecom sales
• Excellent client engagement and negotiation skills
• Background in outbound sales or customer success

Mortgage Operations Specialist

Support mortgage operations with accuracy and compliance. Process documents, verify details, and maintain communication to ensure smooth loan execution for U.S.-based clients.

• Experience in mortgage processing or financial administration
• Strong attention to detail and documentation accuracy
• Background in U.S. loan operations preferred

Welcome to Emapata Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra!